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Hotel Arosa Madrid, Madrid

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From98US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

Calle Salud 21 - Gran Via 29, Madrid, Spain, 28013

Hotel Arosa is situated in the heart of Gran Vía, surrounded by Madrid's main cultural, artistic, commercial, and leisure attractions. The hotel features unique French windows that open onto furnished balconies with views of Gran Vía. It is ideally located just 0.2 miles from Puerta del Sol and within walking distance of top sites such as the Royal Palace and the Prado Museum. This property particularly caters to Japanese travelers, providing amenities that enhance their experience.

Location

Located in the Centro district, Hotel Arosa is conveniently positioned near an array of attractions. The hotel has excellent public transportation links, facilitating quick access to major points of interest around the city. Guests can comfortably explore local attractions on foot, with landmarks like El Retiro Park being just a short walk away.

Rooms

Each of Hotel Arosa's bedrooms comes equipped with an en suite bathroom and satellite TV. Rooms offer a range of amenities including air conditioning, a minibar, a safe, and a hairdryer. Some rooms feature Oriental-themed décor and traditional Japanese futons. Guests can also request an electric kettle for added convenience.

Eat & Drink

The hotel offers a buffet breakfast available until 11:00 am, catering to varied tastes. A bar and restaurant are also on-site for casual dining needs throughout the day. Guests can enjoy meals while overlooking the vibrant Gran Vía. The hotel emphasizes local cuisine and international favorites.

Leisure & Business

Hotel Arosa features two internet terminals and a small library for guest use. A fitness room is available, allowing guests to maintain their exercise routines. Business facilities include a conference room for meetings and events. Free WiFi is accessible throughout the hotel.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Comfort Double Room
Max:
2 persons
16 m² 
Bed options:
1 King Size Bed
Shower
Bathtub
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Single Room
Max:
1 person
9 m² 
Bed options:
1 Single bed
Shower
Bathtub
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King Room
Max:
2 persons
16 m² 
Bed options:
1 Double bed
Shower
Bathtub
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Getting around

A list of all available modes of transport

City Center
Madrid1000 ft
Airports
Adolfo Suarez Madrid-Barajas (MAD) 13.5 mi
Train
Principe Pio Train Station 1.0 mi
Metro stations
Gran Via Station Metro700 ft
Callao Metro1000 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Wi-Fi
  • Safe deposit box
  • Elevator

Dining

  • Restaurant
  • Bar/ Lounge area

Room features

  • Air conditioning
  • In-room safe
  • Mini-bar
  • Dressing area

Media

  • Flat-screen TV
  • Telephone
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Location

Calle Salud 21 - Gran Via 29, Madrid, Spain, 28013
Map view
Calle Salud 21 - Gran Via 29, Madrid, Spain, 28013
Nearby
Square
Puerta del Sol
1600 ft
Casinos
Gran Via
800 ft
Church
Monastery of las Descalzas Reales
1500 ft
Church
Iglesia San Gines
1500 ft
Restaurants
Museo del Jamon
2000 ft
Carrera San Jeronimo 6 Calle De La Victoria
StreetXo
900 ft
Calle Serrano
19 Sushi Bar
100 ft
Calle Salud 19
Artemisa Sol-Gran Via
300 ft
Calle Tres Cruces 4
Lamucca del Carmen
400 ft
Plaza de Carmen 5
Mar de la Reina
200 ft
La Gran Via
Rosi La Loca
2100 ft
Calle Cadiz 4
Cabo Finisterre
400 ft
Calle de Chinchilla

Reviews and Ratings

Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Great Location
Friendly Staff
Tiny Rooms
Repetitive Dining
7.8/10
Very good
Rooms
7.7
Location
8.9
Service
7.7
Dining
6.9
Guest reviews
7.8/10
based on 15 review
7.6
7.6/10based on 1249 review
Edward
United Kingdom, April  2024
8.0/10

I had a mixed experience at this hotel. The rooms were comfortable and clean, but the traffic noise from Gran Via was a drawback. The staff tried their best to help us with the issue. The service was attentive overall, with a standout concierge service and excellent breakfast buffet. However, some staff members were not as friendly or helpful as expected. The location was great, being near important attractions in Madrid. The dining options were satisfactory but not exceptional. The facilities were decent, but there were some minor inconveniences.

Rooms
8.0
The rooms were comfortable and clean, although the traffic noise from Gran Via was a downside.
Service
9.0
The service was attentive, with a notable concierge service and excellent breakfast buffet.
Location
9.0
The location was great, near key attractions in Madrid.
Dining
7.0
The dining options were adequate, but nothing exceptional.
Facilities
7.0
The facilities were decent with some minor inconveniences.
Matt
United States of America, April  2024
8.0/10

I was pleasantly surprised by the hotel's convenient location, within walking distance to many attractions in Madrid. The service was top-notch with staff who were accommodating and friendly. Although the dining options were good overall, there were some minor disappointments. The facilities offered were satisfactory, providing a decent stay for the price paid.

Rooms
8.0
The room we stayed in was spacious and didn't feel cramped despite being surrounded by other rooms. It was comfortable enough for us. The breakfast was adequate and added value to our stay.
Service
9.0
The staff greeted us in different languages and were very helpful throughout our stay. From arranging activities to room service, they were attentive and funny, making our experience enjoyable.
Location
9.0
The hotel's proximity to the metro station and various attractions in Madrid made it an ideal choice for exploring the city on foot. Despite the bustling surroundings, we didn't encounter any issues during our stay.
Dining
7.0
The dining experience offered a variety of options, but some aspects fell short of expectations. The quality was generally good, but there were minor letdowns like the bacon. However, the range of choices made up for it.
Facilities
7.0
The hotel provided essential facilities such as a tea/coffee machine and computers for guests' use, adding convenience to our stay. While not extravagant, the amenities were adequate for a comfortable visit.
Carl
United Kingdom, March  2024
7.6/10

My stay at the hotel was a mix of positives and negatives. The rooms were clean and nice but quite small for a supposed four-star hotel. The view from the 5th-floor room was a bit too much for those scared of heights, with a railing separating the room from the bustling Gran Via below. However, the room did have the promised beds for my child. The hotel's location was excellent for exploring Madrid, being close to the metro and major sights. The service was polite and eager to help, though some issues arose. While the dining experience offered a variety, it became repetitive over my four-day stay. The facilities were decent but not outstanding.

Rooms
7.0
The room was clean and nice, yet smaller than expected for a four-star hotel. The view from the 5th floor might be overwhelming for those scared of heights.
Service
8.0
The staff was polite and willing to solve most issues promptly. They were accommodating even though I arrived early.
Location
9.0
The hotel's location in the heart of Madrid on the Gran Via was great for sightseeing and accessing public transportation.
Dining
7.0
The dining options were good, offering European and Continental breakfasts, but they became repetitive during my stay.
Facilities
7.0
The facilities were satisfactory but not exceptional.
Great Location
Tiny Rooms
John
United Kingdom, February  2024
8.2/10

I couldn't have asked for a better location, right in the heart of the buzzing city near shopping, restaurants, and the metro. The rooms were modern and impeccably clean, offering a spectacular view of Gran Via, although the carpet could use a refresh. The service was friendly and accommodating, but the lack of fresh orange juice was a letdown. The dining experience was delightful with a continental buffet, and the facilities were top-notch.

Rooms
8.0
The rooms, with a balcony overlooking Gran Via, were modern and spotlessly clean, except for the carpet on the floor.
Service
7.0
The service was top-notch, always smiling and helpful, although fresh orange juice was missing.
Location
9.0
The location is unbeatable, steps away from two metro stations, making it easy to explore Modern Madrid.
Dining
8.0
The dining experience was more than satisfactory with a great value continental buffet.
Facilities
9.0
The facilities were excellent, offering everything one could need for a comfortable stay.
convenient location
noisy rooms
Geoff
United Kingdom, January  2024
5.6/10

The hotel is situated in a quieter location off the busy street, but the rooms are very old and run down, with no natural light and a view of a brick wall, leading to a somewhat eerie nighttime atmosphere. On the positive side, the rooms are cleaner and offer comfortable beds, but some mysterious brown stains on the walls were off-putting. The noise level in certain rooms overlooking Gran Via, with loud street activity, can disrupt sleep quality.

Rooms
5.0
The rooms, although quieter, are very old and run down. Beds are comfortable, but the overall ambiance is tired and gloomy.
Service
6.0
The service was reasonable but not overly helpful. The staff were aware of our needs and provided some attention to detail.
Location
8.0
The location of the hotel is excellent for exploring Madrid, close to major attractions like Puerta del Sol and Gran Via. However, some rooms facing Gran Via can be noisy due to street activities.
Dining
5.0
The dining experience was a mix of good and bad, with some items being quite good, while others, like sloppy scrambled eggs and sour milk, fell short of expectations.
Facilities
5.0
The hotel offers basic facilities, but there were complaints about the cleanliness and maintenance of the rooms.
William
United Kingdom, January  2024
6.4/10

I had a mixed experience at the hotel. The rooms, although cleaned daily, had some issues with the low Japanese-style bed causing inconvenience. The service was reasonable but lacked some helpfulness. The location was central and convenient for exploring, yet not the most relaxing area in town. The dining options were basic with limited variety.

Rooms
7.0
The Japanese room was comfortable but had a tendency to catch ankles on the low bed corners.
Service
6.0
The service was reasonable but not overly helpful.
Location
8.0
The hotel is excellently located, very central and close to major attractions and the metro.
Dining
5.0
The dining options were basic and lacked variety.
Facilities
6.0
The facilities were average.
Convenient Location
Limited Dining
Chris
United Kingdom, December  2023
8.0/10

The hotel offers rooms with more space than expected, providing a quiet and comfortable stay with plenty of hot water for baths and showers at a good price. The staff is very helpful and accommodating, making the stay pleasant despite minor issues. The location is convenient for exploring Madrid, close to major attractions and transportation. The dining experience varies, with some great offerings but also room for improvement. Overall, a value-for-money option with decent facilities.

Rooms
9.0
The rooms were a good size, quiet, and comfortable, with plenty of hot water.
Service
8.0
The staff was friendly and very helpful.
Location
9.0
The hotel is within comfortable walking distance of major attractions and close to the Metro station and shopping area.
Dining
7.0
The dining experience had some wonderful choices but also room for improvement.
Facilities
7.0
The facilities offered are up to a decent standard for a comfortable stay.
Phyllis
United States of America, November  2023
8.0/10

I had a great stay at the hotel. The rooms were small but clean and very comfortable, especially being at the back of the hotel, making it very quiet. The high ceilings, subtle butterscotch colors, rosewood color furniture, balcony facing the side street, and a good-sized bath made the room very cozy.

Rooms
8.0
The rooms were very comfortable and clean, offering a quiet retreat at the back of the hotel.
Service
7.0
The service was friendly and helpful overall, but some staff members seemed indifferent and not very accommodating to questions or concerns.
Location
9.0
The location was fantastic, right in the heart of Madrid near great restaurants, bars, and shops, making it easy to explore all the main sights.
Dining
8.0
The dining experience was good with a buffet offering plenty of choices, including local hams, cheese, great coffee, and a stylish room overlooking Gran Via.
Facilities
8.0
The facilities were great, especially the convenient location and the stylish dining area.
Convenient location
Indifferent service
David
United Kingdom, October  2023
8.4/10

I stayed on the 4th floor of a very elegant building in a large room that was actually quite spacious. The only downside was the height which might be scary for some as it overlooks Gran Via with just a knee-high railing separating the room from the bustling street below.

Rooms
9.0
The room was large and great compared to the typical European rooms.
Service
8.0
The staff were very helpful, especially in arranging a car rental on a Saturday afternoon when everything local had closed. They were excellent when we had a water supply problem traced to our mistake in the bathroom. The door staff and service overall were top-notch, although language skills could be improved.
Location
10.0
The hotel's location was a perfect choice for exploring lively Madrid, being right behind Casa Libro bookstore facing Gran Via with easy access to major attractions like Palacio Real, Plaza Mayor, and Museo Nacional del Prado within walking distance.
Dining
7.0
The dining experience was reasonable for Spanish standards, but somewhat overpriced which slightly offset the reasonable overall costs. The variety was good, with some interesting choices like miso soup for Japanese visitors.
Facilities
8.0
The facilities were up to par with expectations, offering what was needed for a comfortable stay. From room service to medical facilities and laundry services, all needs were met adequately.
convenient location
pricey dining
Keith
United Kingdom, July  2023
8.2/10

I had a lovely stay at the hotel. The rooms were nice with a terrace overlooking Grand Via, although my mom's room faced another hotel. Despite the small size, my room was quiet and cozy inside. The breakfast was delightful, the staff was helpful, welcoming, and provided great advice.

Rooms
8.0
The rooms were comfortable and nice.
Service
9.0
The staff were always helpful, and the breakfast was very good. The lounge with internet access was comfortable. However, they were not very helpful in providing a boxed lunch. But they were exceptionally helpful in arranging a car rental on a Saturday afternoon when local options were closed.
Location
9.0
The hotel is located on Grand Via, making it a great place to explore Madrid with easy access to shopping, theaters, and shows.
Dining
8.0
The dining experience was great with a large selection of pastries, meats, eggs, coffee, juice, and cereals. The dining room was spacious with a bar and lounge area. It was a bit pricey at 15 euros each day but worth it for the variety offered.
Facilities
7.0
The hotel had good facilities overall.
Patricia
United Kingdom, July  2023
7.0/10

I had a mixed experience at the hotel. The rooms were small but nice and clean with no noise from the street, though not very practical with items getting drenched. The service had its ups and downs with helpful staff for directions and bookings, but lacking boxed lunch support and slow acknowledgment. The location was very central and convenient to two subway stations, but with occasional reception slow responses. The dining was adequate with basic fare and surprisingly miso soup available, not providing a lot of variety. The facilities were average.

Rooms
8.0
The rooms were comfortable, clean, and quiet, despite being a bit small.
Service
7.0
The staff was really helpful with directions and booking services, but lacked in providing boxed lunches and prompt cleaning times.
Location
8.0
The hotel's location was excellent, very central and close to all major sights in Madrid, though with occasional slow reception responses.
Dining
6.0
The dining experience was basic with limited options, but the presence of miso soup was a nice surprise.
Facilities
6.0
The facilities were standard, offering the necessary amenities without any standout features.
Norman
United Kingdom, July  2023
8.4/10

The hotel is perfectly located right on Gran Via, ideal for exploring central Madrid. The rooms are clean and comfortable, though lacking in decorative touches. The service is top-notch, with helpful and smiling staff. Dining options are adequate but can be pricey. Overall, a great value for the prime location.

Rooms
8.0
The room was nice, renovated, and clean with a decent size and a great view of the street.
Service
9.0
The personnel was always helpful, and the breakfast was very good. The staff was always smiling and accommodating.
Location
10.0
The location is unbeatable, right on Gran Via, a short walk to the metro, Sol, and Plaza Mayor.
Dining
7.0
The dining was quite adequate, but prices could be on the higher side. Make sure to inquire about any offers.
Facilities
8.0
The hotel offers comfortable lounges with internet access and other standard amenities.
Bobby
United States of America, July  2023
7.4/10

I stayed at this hotel for one night in room 301 on the 3rd floor. The rooms were clean and comfortable, offering good value for money despite the dark view overlooking an inner section with ventilation equipment. The service was a bit mixed, with some staff members being very friendly and helpful while others seemed a bit distant. The location was fantastic, right in the heart of Madrid with plenty of restaurants and shops nearby. The dining experience was satisfactory, with a good selection of breakfast items. The facilities were adequate, but nothing extraordinary.

Rooms
8.0
The rooms were clean, comfortable, and good value.
Service
7.0
The service was friendly and helpful, albeit a bit inconsistent.
Location
9.0
The hotel is fantastic-right in the heart of Madrid, close to many attractions.
Dining
7.0
The breakfast had a reasonable choice and was satisfying.
Facilities
6.0
The facilities were standard and met basic needs.
Great location
Inconsistent service
Henry
United States of America, June  2023
8.2/10

I had a pleasant stay at this hotel. The rooms were well decorated and clean, although a little old, providing a comfortable atmosphere at a reasonable cost. The staff were very helpful, but I felt they could have been friendlier. The location was perfect for exploring Madrid, although the reception staff could have been more efficient at times. The dining experience was very nice with a good selection of foods, and the facilities were of high quality.

Rooms
8.0
The room was beautiful and very comfortable.
Service
7.0
The staff were helpful and accommodating.
Location
9.0
The hotel's location was excellent, ideal for touring Madrid and was surrounded by various attractions.
Dining
8.0
The dining options were very nice with a good variety of dishes.
Facilities
9.0
The facilities were top-notch and enhanced my overall experience.
Jonathan
United States of America, May  2023
8.0/10

I had a great stay at the hotel! The room was clean, comfortable, and had a nice balcony, perfect for relaxing. The staff were friendly and efficient, making my stay even better. The location was ideal for exploring Madrid, with major sights and the metro station just a short walk away. However, the dining experience was a bit of a letdown with some disappointing options.

Rooms
8.0
The room was clean, comfortable, and had a nice balcony.
Service
9.0
The staff were friendly and efficient, making my stay enjoyable.
Location
9.0
The location was perfect for touring Madrid, with easy access to major attractions and the metro station.
Dining
6.0
The dining experience had some disappointing options.
Facilities
8.0
The hotel offered great amenities for a comfortable stay.
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Rooms and Guests2 Guest, 1 Room